If you would like to apply for any of these positions please apply here
EXPORT OPERATIONS
ESSENTIAL JOB FUNCTIONS
Prepare documentation, dock receipts, bills of lading, export declarations.
File SED's (Shippers Export Declarations)
Track and trace cargo as necessary to insure proper movement and delivery.
Provide accounting department with proper and correct billing information.
Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
Seek the most profitable mode of shipment, yet meet customer's requirement for the movement of freight.
OTHER SKILLS & ABILITIES
Knowledge of the Import/Export industry preferred.
Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel.
The ability to work in a fast paced environment.
Must be career oriented, hardworking, quick learner and have excellent recall for past events/situations/numbers.
Strong knowledge of personal computers
Bilingual in Spanish and English
EDUCATION & EXPERIENCE
High School Diploma or GED required.
Minimum 4 years related experience.
Minimum 3 years industry experience preferred.
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IMPORT / EXPORT OPERATIONS
YOUR DUTIES
Process export documentation in a timely and efficient manner and in accordance to our procedures and country requirements exercising personal judgement and discretion.
Primary duty will consist of non-manual work and utilizing discretion and judgement to engage vendors to increase branch and company margins on each shipment.
Always utilize discretion and personal judgement to ship goods using the most efficient and cost-effective route to increase margin on each shipment.
Manage engaging vendors and suppliers.
Authority to negotiate rates and make decisions pertaining to shipping vendors.
Held accountable and responsible for managing own profit and loss (P&L).
Ensure product compliance, operating efficiency, with a specific focus on productivity, quality and profitability,
Oversee pick up on behalf of the client/ agent as required.
Manage invoicing and collection of freight, agency and disbursements from clients.
YOUR PROFILE
Minimum 4 years of Air or Ocean export experience.
Minimum 4 years of freight forwarding experience.
Working knowledge of Cargowise1/SAP/Microsoft Suite Programs.
Excellent communication & customer service skills.
Accurate and detail oriented.
Work well under pressure and ability to multitask.
Able to work in a team environment and independently.
WHAT WE OFFER
Competitive Benefits Package (Health/Dental Vision/pet Insurance/ 401 K).
Employee Assistance Program.
Company paid life insurance, STD/LTD.
Tuition/Education reimbursement.
International working environment.
Personal and professional career growth opportunities.
Great culture and fun working environment.
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OPERATIONS SPECIALIST
The Operations Specialist is responsible for processing shipments and all related activities for an assigned base of accounts. The individual will have contact with customers, carriers and potential customers on a daily basis. He/she must be proactive in providing quality customer service and have the ability to handle pressure and responsibility in a fast pace environment, in a timely and affective manner. The successful candidate must have good customer service skill and handle dual task. Being proactive in providing quality customer service is a must.
YOUR PROFILE
Minimum 4 years of Air or Ocean export experience.
Minimum 4 years of freight forwarding experience.
Working knowledge of Cargowise1/SAP/Microsoft Suite Programs.
Excellent communication & customer service skills.
Accurate and detail oriented.
Work well under pressure and ability to multitask.
Able to work in a team environment and independently.
WHAT WE OFFER
Competitive Benefits Package (Health/Dental Vision/pet Insurance/ 401 K).
Employee Assistance Program.
Company paid life insurance, STD/LTD.
Tuition/Education reimbursement.
International working environment.
Personal and professional career growth opportunities.
Great culture and fun working environment.